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Cellular Only

“made it easier for our customers to communicate with us”
- Rory Kelly, Manager

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From Twitter.

Cellular Only

It’s no secret that people today are attached to their cell phones. These mobile devices provide a unique opportunity to reach customers and provide high quality service, and that’s exactly why Cellular Only turned to 9 Clouds.

9 Clouds developed a social marketing strategy to educate Cellular Only customers and provide a direct channel for their questions or concerns about their phones, cell plans, upcoming products, and technical issues. Now Cellular Only engages with customers every day on Twitter and Facebook and receives feedback into what their customers are looking for.

Since starting their social media efforts, Cellular Only has increased their website traffic over 175% and has even made sales with new customers via Twitter.